Question & Answer: General | Setup | Help | Technical

General

What is Graduation Transitions Manager?

GT Manager is one of the first web-based solutions designed to help BC schools better manage their Graduation Transition programs. Our paperless solution enables counselors to track student progress, improve records management, and streamline workflow.

What do I need to run Graduation Transitions Manager?

Since GT Manager is a web-based application that is hosted on our servers, all you need is an internet connection and a modern web browser with JavaScript enabled. We would recommend using Firefox or Safari.

In what languages is GT Manager Available?

For now, GT Manager is available in English only.

Setup

What do you need from me to setup a system?

Setting up GT Manager is quick and easy. There is no technical knowledge required, and we can have you ready to go in a few hours. The main step is adding your student accounts - to do so, you will need an Excel list of their first & last names, class years and email addresses. After that, you'll be ready to start enjoying the benefits of a better organized, more efficient Graduation Transitions program.

How do I sign-up for GT Manager?

You can sign-up by clicking the "Sign-up" button in green in the upper right hand corner. We are offering a free 90-day trial for all schools, so that they can see the benefits of GT Manager before committing to a purchase.

Help

Where can I get additional help?

If you have support related questions, you can view our online support blog. If you have additional questions, please email us or call us at +1 604 928 5526.

Does GT Manager offer 24/7 support?

Yes, we guarantee a response by phone or e-mail within a maximum of 24 hours, and during normal Canadian business hours we are much quicker than that.

Technical

What language is GT Manager built on?

GT Manager was built on the Ruby on Rails platform. It is proudly W3C compliant.

Where is GT Manager hosted?

GT Manager is hosted by Speedy Rails in Montreal at the Canix data center, which is staffed 24/7 with technicians to handle hardware or network failures. Since launching our service, we have had over 99% up-time.

Are my files backed up?

Yes, files are backed up in real-time on redundant RAID storage locally, and disk images are backed up daily at the data center. Records are also encrypted, and backed up off-site at a separate facility three times each week.

How secure is GT Manager?

GT Manager is run with SSL giving users 128-bit encryption. The system is entirely password-protected, so public users will not have access. Additionally, we are protected by a shared Cisco Firewall.